Rathsallagh House Covid 19 Safety Statement
You put your faith in us to be your home away from home, a place to rest your head in comfort , security and trust. Our top priority today and every day is ensuring a safe, healthy and welcoming stay for all guests.
We pride ourselves on our hospitality, attention to detail and the unique atmosphere of Rathsallagh. We are confident that keeping everyone safe does not preclude an amazing experience. That favourite rhubarb compote grown in the garden won’t be in the breakfast buffet but you can order it to the table, "Just Ask". Some books, magazines, bathroom & bedroom amenities may be removed but we will still have everything that you need to enhance your stay; you may need to “Just Ask” for things that are not immediately to hand.
Those special touches that you love about Rathsallagh will still be here, but perhaps provided in another way. The same friendly staff will be looking after your every need but standing a little further away from you. We thank all of our guests for their understanding and support and we are thrilled that we will be able to open our doors to you from the 2nd July . When we do we will ensure the following practices are followed
- All our staff will receive full training on the implementation and maintenance of our Hygiene and Safety Procedures.
- Rathsallagh House is a signatory to and will comply with Irelands Blue Book Covid 19 Charter.
- All Guests and Staff members will have their temperature taken on arrival to Rathsallagh with contactless thermometer systems. . Any guest or member of staff with a fever or COVID-19 symptoms will be isolated and professional medical assistance sought.
- Hand washing every 30 minutes. Signage at entrances to remind staff and guests to wash hands with soap and warm water frequently, for at least 20 seconds each time.
- Hand Sanitiser will be made available at the entrances to the house and in the shared ground floor areas. All members of staff and guests will be given a personal bottle of hand sanitiser.
- Face masks are available for guests and staff members. Additional PPE such as Visors and gloves are also available.
- Physical contact is prohibited (no handshakes, hugs, high fives, fist bumps etc) and we will ensure that social distancing guidelines are adhered to.
- Lidded bins with foot pedals and plastic bin liners will be available in the shared areas for guests use, bathrooms and at the entrances to the house.
- Disposable paper towels will be provided in all WC’s
- Light switches, door handles, doorbells, wardrobe doors, shared surfaces, counter tops, hard surfaces etc will be sanitised regularly.
- Receipts/Invoices for guests will be emailed on departure.
- Room keys will be disinfected on departure and placed in a bag ready for the next guest.
- Preferred payment options are credit cards or electronic bank transfers only. A cash less ordering system has been put in place.
- Some appliances in bedrooms such as the Nespresso machines and irons etc will be removed but are available on request . We have a new “Just Ask “ policy if it’s not in your room when you need it please ” Just Ask “.
- Our traditional Menu’s and Wine lists can no longer be used. Guests will be given a paper one use wine / dinner menus.
- All dining and drinks orders will be via our on line cash less system and delivered to your table. We regret that our famous breakfast buffet has to cease for now. There will be minimal handling of glassware, crockery and cutlery. Salt, pepper, milk jugs and other condiment dishes will be disinfected after every meal sitting. Disposable napkins only will be used.
- Kitchen food safety practices. Rathsallagh House is registered with the HSE as a food service establishment and we will continue to adhere to HSE guidelines and to implement HACCP practices.
- All rubbish will be disposed of immediately into external commercial waste bins. Staff disposing of rubbish will wear disposable rubber gloves.
- The ventilation at Rathsallagh House is good. Being an old house the rooms are always well ventilated.
- In the event guests are feeling unwell or exhibiting COVID-19 symptoms, self-isolation in their guest bedrooms and contact with our local GP will be mandatory.